Replacements, LTD
By implementing Smart Insight, Replacements can now rely on AI-driven data science to create more accurate email campaigns in far less time. This allows the Replacements marketing team to focus their energy on content, strategy, and creative - not on the technology.
Linh Calhoun
Chief Marketing Officer
Pure-Play eTailer
Smart Insight was like nothing else. Shareable data, integration, real-time automation. Only Emarsys offered educated recommendations with greater accuracy. No one else was offering that on-the-fly, real-time data, lifecycle marketing.
Chief Marketing Officer
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We’re at the start of what Emarsys is doing for Cosabella. I think the first thing it did isn’t even what it’s intended to do: It opened up the mind of the company.
Guido Campello
CEO and Creative Director
Emarsys helped us to build and progressively optimize a strategy centered around our customer journey that not only resulted in a huge improvement in all of our CRM KPI’s, but also clearly quantifiable revenue gains.
Marco Ritratti
Email Marketing Manager
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With all our data in Emarsys, we have all the segmentation that plugs straight into our Ad strategy. Automatically matching content to every audience has seriously boosted our revenue, especially with the increased reach and new streams.
Alexandra Simion
Digital Marketing Manager
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Emarsys ingested two years’ worth of our customer data and interpreted it into really easy-to-understand graphs and charts. So all of a sudden, my marketing team and sales team were smarter. We were able to take that insight and create meaningful and actionable, easy-to-understand data communication with the rest of the company.
Courtney Connell
Marketing Director
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Smart Insight has helped us to highlight the different personas in our database, as well as their product affinities. The information allowed us to build better campaigns, which has in turn improved our long-term engagement rates.
Rumit Patani
Marketing Director
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Evolution Slimming AIM
We struggled to identify who should receive discounts, or for what amount. The answer was hidden in our data, revealed with this new solution that not only identified what action to take, but completely automated the delivery process. AI at its finest, really.
Russell Nicholls
Commerce Director
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We turned the email channel results around by implementing a mix of automation, segmentation, and targeting, as well as including recommendations in our strategy.
James McCahey
Digital Marketing Manager
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Japan Centre
Programs that automatically target defecting and inactive customers are very important to our business, and we immediately saw signifi cant improvements. We also now know who our loyal customers are, and can easily reward them at each point of their journey.
Svetlana Novichkova
Head of E-commerce
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Being able to plug in different products and channels, analyze, and act upon the results from one single dashboard significantly improves productivity and efficiency.
Mario Aichlseder
VP of Growth
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Emarsys CRM Ads immediately generated a 850% ROAS via Facebook lookalikes. Simply incredible. Our ability to build and use lookalike audiences from CRM data that then delivers actual results is out of this world.
Ilan Peretz
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With Emarsys, you don’t need advanced technical knowledge to make the most of the features, and the instant reporting makes it easy to analyse progress on-the-fly.
Henrik Wilnersson
Head of Online Marketing
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Toys R Us
Our goal is to connect with our guest in a more personalized manner. Emarsys enables us to execute highly effective, automated marketing campaigns in order to achieve this goal.
Todd McElmurray
European e-Commerce Marketing Director
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The implementation of Emarsys Predict was a clear success. The process was quick, smooth and easy. The support we received was outstanding and reinforced by the comprehensive documentation.
Robin Muller
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We’re still getting better response rates, better open rates, better click-through rates and ultimately, more revenue.
Ben Thomas
Digital Manager
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Evo Slimming
It’s so much easier to convert customers once you know how to give them what they want, when they want it. I couldn’t believe how many opportunities I was missing out on.
Russell Nicholls
Ecommerce Director
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Emarsys technology enabled us to monitor our customers’ buying lifecycle, find ways to reengage with our customers and recapture our lost revenue opportunities.
Sam Higgins
Marketing Manager
Our campaigns clearly focus on the data that we receive from our customers.
Markus Hatzelmann
Head of Customer Web
We are really satisfied with the interface, the system and the support we received from the team. Not only do we get reliable technical support but we get sound strategic consultancy too.
Celal Bal
Ecommerce Manager