The B2C Marketing Cloud

We deliver on the promise of marketing by enabling brands around
the world to scale truly personalized interactions.

Artificial Intelligence Marketing

Our technology understands each contact as an individual customer,
and executes highly personalized and compelling campaigns at scale.

Dive into the Technology

Watch a short video to see how the B2C Marketing Cloud helps
marketers create truly personalized experiences for their customers.

Who we are
Product Innovation
See it in Action

Emarsys Platform

Data collection & Unified profile

  • Multichannel response & behavior
  • Cross channel & device
  • Match anonymous data to known contacts
  • Social & Web data enrichment
  • True Personalizations

Artificial Intelligence Marketing

  • AIM
  • Self learning prediction algorithm
  • Cross channel recommendations
  • Lifecycle Scoring
  • Geo, store & product affinity

Marketing automation

  • Customer journey automation
  • Recurring & triggered campaigns
  • Real-time messaging
  • Cart recovery

Personalized cross channel execution

  • Email
  • Social
  • Push
  • SMS
  • Ads
  • Web


  • Campaign reporting & Web engagement
  • Customer lifecycle analytics
  • Revenue impact report
Product Overview
Clients in 140 Countries
Personalized Campaigns per Month
0 Billion
Messages per Month

Customer Success Stories

Pure-Play eTailer
Smart Insight was like nothing else. Shareable data, integration, real-time automation. Only Emarsys offered educated recommendations with greater accuracy. No one else was offering that on-the-fly, real-time data, lifecycle marketing.
Chief Marketing Officer
Emarsys helped us to build and progressively optimize a strategy centered around our customer journey that not only resulted in a huge improvement in all of our CRM KPI’s, but also clearly quantifiable revenue gains.
Marco Ritratti
Email Marketing Manager
With all our data in Emarsys, we have all the segmentation that plugs straight into our Ad strategy. Automatically matching content to every audience has seriously boosted our revenue, especially with the increased reach and new streams.
Alexandra Simion
Digital Marketing Manager

Automate personal relationships with each of your customers

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