The B2C Marketing Cloud

We deliver on the promise of marketing by enabling brands around
the world to scale truly personalized interactions.

Artificial Intelligence Marketing

Our technology understands each contact as an individual customer,
and executes highly personalized and compelling campaigns at scale.

Dive into the Technology

Watch a short video to see how the B2C Marketing Cloud helps
marketers create truly personalized experiences for their customers.

Who we are
Product Innovation
See it in Action

Emarsys Platform

Data collection & Unified profile

  • Multichannel response & behavior
  • Cross channel & device
  • Match anonymous data to known contacts
  • Social & Web data enrichment
  • True Personalizations

Artificial Intelligence Marketing

  • AIM
  • Self learning prediction algorithm
  • Cross channel recommendations
  • Lifecycle Scoring
  • Geo, store & product affinity

Marketing automation

  • Customer journey automation
  • Recurring & triggered campaigns
  • Real-time messaging
  • Cart recovery

Personalized cross channel execution

  • Email
  • Social
  • Push
  • SMS
  • Ads
  • Web


  • Campaign reporting & Web engagement
  • Customer lifecycle analytics
  • Revenue impact report
Product Overview
Clients in 140 Countries
Personalized Campaigns per Month
0 Billion
Messages per Month

Customer Success Stories

Emarsys ingested two years’ worth of our customer data and interpreted it into really easy-to-understand graphs and charts. So all of a sudden, my marketing team and sales team were smarter. We were able to take that insight and create meaningful and actionable, easy-to-understand data communication with the rest of the company.
Courtney Connell
Marketing Director
Smart Insight has helped us to highlight the different personas in our database, as well as their product affinities. The information allowed us to build better campaigns, which has in turn improved our long-term engagement rates.
Rumit Patani
Marketing Director
Evolution Slimming AIM
We struggled to identify who should receive discounts, or for what amount. The answer was hidden in our data, revealed with this new solution that not only identified what action to take, but completely automated the delivery process. AI at its finest, really.
Russell Nicholls
Commerce Director

Automate personal relationships with each of your customers

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