Client success stories
Emarsys clients use Artificial Intelligence Marketing to deliver personalisation at scale.Watch Cosabella’s Story
Replacements, LTDBy implementing Smart Insight, Replacements can now rely on AI-driven data science to create more accurate email campaigns in far less time. This allows the Replacements marketing team to focus their energy on content, strategy, and creative - not on the technology.
Smart Insight was like nothing else. Shareable data, integration, real-time automation. Only Emarsys offered educated recommendations with greater accuracy. No one else was offering that on-the-fly, real-time data, lifecycle marketing.
Emarsys helped us to build and progressively optimize a strategy centered around our customer journey that not only resulted in a huge improvement in all of our CRM KPI’s, but also clearly quantifiable revenue gains.
Smart Insight has helped us to highlight the different personas in our database, as well as their product affinities. The information allowed us to build better campaigns, which has in turn improved our long-term engagement rates.
Evolution Slimming AIMWe struggled to identify who should receive discounts, or for what amount. The answer was hidden in our data, revealed with this new solution that not only identified what action to take, but completely automated the delivery process. AI at its finest, really.
EasonWe turned the email channel results around by implementing a mix of automation, segmentation, and targeting, as well as including recommendations in our strategy.
Japan CentrePrograms that automatically target defecting and inactive customers are very important to our business, and we immediately saw signifi cant improvements. We also now know who our loyal customers are, and can easily reward them at each point of their journey.
SheridynSwimEmarsys CRM Ads immediately generated a 850% ROAS via Facebook lookalikes. Simply incredible. Our ability to build and use lookalike audiences from CRM data that then delivers actual results is out of this world.
outnorthWith Emarsys, you don’t need advanced technical knowledge to make the most of the features, and the instant reporting makes it easy to analyse progress on-the-fly.
SkyOur campaigns clearly focus on the data that we receive from our customers.
LesaraThe implementation of Emarsys Predict was a clear success. The process was quick, smooth and easy. The support we received was outstanding and reinforced by the comprehensive documentation.
Evo SlimmingIt’s so much easier to convert customers once you know how to give them what they want, when they want it. I couldn’t believe how many opportunities I was missing out on.
PartyDelightsWe’re still getting better response rates, better open rates, better click-through rates and ultimately, more revenue.
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