This week’s episode: Maria Flores Portillo

March 27, 2019

It’s time to think twice if you still believe that artificial intelligence is just fairy dust. AI is making more creative people more creative — and giving them much more time to unleash their imagination, inventiveness, and innovation. Maria Flores Portillo, Vice President at Persado and today’s guest, believes AI technology can alleviate and automate repetitive, data-heavy tasks marketers are still doing today. Maria discusses how AI will not only unlock your creative potential, but also make better things – coming to conclusions that us, humans, would never be able to find!

“#Personalization should not be an objective, just a tool.” – Maria Flores Portillo, VP @Persado      CLICK TO TWEET

It’s time to embrace AI, not to hide from it. And if you knew what it could do for you, as Maria shares, why would you ever want to?


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Show details and highlights

►(1:51) Maria on Persado and Revolution

►(3:16) How AI helps creative people be more creative

►(5:34) Using data and AI to understand customer desires

►(7:23) Two tangible effects of applying data/AI: driving sales and knowing what resonates

►(9:09) Don’t be afraid of AI: demystify and understand use cases

►(10:16) Maria on the future: AI and unbiased data processing

►(11:35) Rapid Fire!

“#AI comes up w/ conclusions & finds curveballs that us humans can’t – use it as your creative ally” – Maria Flores Portillo, VP @Persado      CLICK TO TWEET

“The interesting part about AI is using it in a hopefully unbiased way. The thing that concerns me is potentially the advantage that some of the giants [companies] might have because of their access to data. But many others are trying to help small companies access AI in a much more reasonable way without having to have tons of data (and actually leverage our own). Outside of that, AI should be regulated and policed. It’s super exciting for us, but [I can see how it] could also be misused.”

Maria Flores Portillo Vice President UK, Persado

Persado’s clients using AI to augment their efforts are driving 41% more sales than those who are doing it manually. It’s these kinds of results that you, too, can expect when you release your fears and start to leverage AI as a partner in your marketing approach! This leads me to my key takeaways from today’s episode:

3 Key Takeaways

  • To any marketer still feeling skeptical about AI: as Maria says, “demystify it!” AI isn’t like Terminator portrays it, nor will some robot come take your job. Educate yourself and learn all you can. Then, find a specific use case based on one aspect of your marketing process you want to resolve, optimize, automate, or improve.
  • Using AI is a choice. Instead of spending ridiculous amounts of time sorting through spreadsheets, choose more time for strategy. Where you once manually created marketing messages for each customer, choose machine learning. In lieu of repetitive tasks that ring you dry by day’s end, choose automation. These are all byproducts of using AI.
  • Third, as Maria alludes to, AI is a double-edged sword. It can help detach us from our very human laziness and biases… but we also have to be careful, collectively, to make sure our algorithms are processing all of this data in an unbiased way. We have to collect, manage, and store data and write and program our machines so that they avoid bias in any way, but still achieve what we need.

Artificial intelligence isn’t “easy.” But choosing to leverage it to make you more creative and more efficient… that’s a simple decision to make. And the benefits will be well worth it.

Other information

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Resources and links discussed

  • Maria’s favorite podcast, Shiny New Object, with Tom Ollerton
  • Check out Life 3.0 — a book Maria recommends for learning to live with AI

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