Information Tracking and Usage
To the extent it is permitted by applicable laws, Emarsys eMarketing Systems AG (in the following referred to as “Emarsys” or “we”) tracks and gathers certain information on this website that helps us to better understand our visitors’ needs related to our website and our services. We will never share this information with third parties unless explicitly stated in this policy or ordered by a court of law.
Request of Information
On some pages of our website users have the option to register for various Emarsys services – e.g. newsletter, download of whitepapers, etc. – using data capture forms. These forms usually require the user’s name, email address, company, as well as other information that is necessary to provide the requested service. The user may choose to provide additional non-mandatory information that enables us to provide a more personalized service. To the extent it is permitted by applicable laws, we may also directly contact website users on the basis of the information they have provided in order to promote Emarsys’ products. In case of requests form countries in which are not handled by Emarsys itself but by affiliated companies or other representatives, we may also transfer the data to the responsible affiliated company or representative for said purpose (in each case only to the extent it is permitted by applicable laws). The users can object to the use of their data as described above at any time.
Our website uses “cookies”. Cookies help us understand our visitors’ needs and interests, and we use that information to improve our website and the services offered on the individual pages. They are not linked to any personally identifiable information. If a user rejects the cookie, our site may still be used, however the user’s access to some areas of our website may be limited.
Emarsys specifically uses Google Analytics and Retargeting cookies to allow 3rd party service providers to provide advertisements on our behalf across the Internet. These service providers may collect your IP address and non-personally identifiable information about your visits. This is completely anonymous and does not include your name, address, email address or other personal information. Additionally, these cookies are used to gather anonymous statistical information on how the website is browsed. These cookies will expire after 10 years.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org or http://www.networkadvertising.org. You can specifically opt-out of Google Analytics using this tool.
Shared Usage of Data
We reserve the right to share accumulated, general demographic data for statistical purposes with selected partners. These data do not contain any personally identifiable information.
This website contains links to other sites. Please note that Emarsys is not responsible for the privacy practices or the content of any other websites to which we link.
Other Types of Information Gathering
Occasionally our website gathers visitors’ data via temporary marketing activities such as seminars, free trial accounts, surveys, etc. Participation in these activities is on a voluntary basis, which allows the visitor to decide whether to disclose any personal data or not. Such data may include contact information (e.g. name, email, phone number), demographic information (e.g. zip code, date of birth) or others. The data will be used to provide the visitor with the service requested. Data gathered via surveys will be used for improving our website and services.
Changing/Editing Personal Information
Every email sent by Emarsys allows the user to change, edit or remove any information he provided to us at the time of registration for an Emarsys service or the contact request on the website.
Users who wish to no longer receive our newsletter or promotional emails may click on a link named “Unsubscribe” which is embedded with every email sent by Emarsys in order to not receive future messages.
If a visitor decides to use our referral service in order to inform a friend or colleague about our website, we request the name and email address of the recipient. Following this, Emarsys sends exactly one automated message to the friend or colleague, with an invitation to visit our website. Emarsys does not store the corresponding data.
External Service Providers
Notification in Case of Policy Change
Data protection officer:
Emarsys eMarketing Systems AG